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Common queries answered

Frequently asked Questions

Orders received before 1 pm that day are shipped on a next day delivery.

Tracking info will be uploaded once the order is dispatched.

Orders received on Friday will be delivered on Monday the following week.

Returns are excepted if the product purchased is still in the original box and has not been used.

In the unusual event of the product becomes faulty during the warranty period the product can be returned and once received the product will be tested and a refund or replacement offered if found

to be faulty. The postage cost is at the customer’s expense. Please obtain tracking/insurance for your own proof of posting.

Please call to change the shipping address. However, once the order is received and shipped we cannot change the shipping address.

Customer support is available via email or telephone.

info@tridentpumps.co.uk
Telephone: 01603 670840

Customer support is available via email or telephone.

info@tridentpumps.co.uk
Telephone: 01603 670840

Please call to change the shipping address. However, once the order is received and shipped we cannot change the shipping address.

We ship to Europe as well. Please contact Trident pumps via email to obtain a shipping quote.

Yes. All goods packed in one box.

Still need help?

Get in touch with us

Phone: 01603 670840
Email: info@tridentpumps.co.uk

Trident Pumps.
Office Suite,
15 Hudson Avenue
Norwich
NR148GB.

 

EU responsible person
Trident EURP BV
Kroonwiel 2
6003BT Weert
Netherlands

All Amazon returns/questions must go through Amazon and not “Trident EURP BV”

All technical questions must go through Amazon messages portal and not “Trident EURP BV”.
6 YEARS UK WARRANTY

All of our product have a 6 Year UK warranty.

SILENT RUNNING WATER PUMP.

Ceramic bearings and shaft for silent running.

FREE NEXT DAY UK DELIVERY

FAST FREE NEXT DAY UK DELIVERY WITH ORDERS BEFORE 2PM.

100% Secure Checkout

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